Terms

1. IntroductionWelcome to the official website and digital communication channels of SB PLASTIC FILMS LLP (“SB PLASTIC FILMS LLP”, “we”, “us”, “our”, or the “Company”).SB PLASTIC FILMS LLP is an Indian limited liability partnership engaged in activities relating to plastic films and allied products and services, including, depending upon the particular product or transaction, manufacturing, processing, sourcing, supplying, distributing, trading, packaging-related solutions, product enquiries, customer support and business communications.These Terms & Conditions (“Terms”) govern your access to and use of the website, online enquiry facilities, customer communication channels, WhatsApp Business services, RCS messaging services, digital forms, product information, quotations, customer support facilities and other online or offline services provided by SB PLASTIC FILMS LLP.By visiting our website, submitting an enquiry, requesting a quotation, purchasing or enquiring about our products, communicating with us through WhatsApp, RCS, telephone, email or any other channel, you acknowledge that you have read and understood these Terms.If you do not agree with these Terms, you should discontinue use of our website and digital services.These Terms are intended to establish a clear and transparent framework governing the relationship between SB PLASTIC FILMS LLP and its customers, prospective customers, suppliers, business partners and website users.

2. DefinitionsFor these Terms:“Company”, “SB PLASTIC FILMS LLP”, “we”, “us” and “our” mean SB PLASTIC FILMS LLP.“Website” means the website owned, operated or controlled by SB PLASTIC FILMS LLP, including replacement or successor domains.“User”, “you” and “your” means any individual, customer, business, organisation, representative, employee or other person accessing or interacting with the Company’s website or services.“Services” means the products and services offered by SB PLASTIC FILMS LLP, including plastic films, allied products, product enquiries, quotations, supply, customer assistance, communication services and related business activities.“Products” means plastic films and other products offered, supplied, manufactured, processed, distributed or traded by SB PLASTIC FILMS LLP.“Account” means an online account or profile that may be created by a customer where the Company’s website or digital systems provide account functionality.“WhatsApp Business Services” means WhatsApp Business App, WhatsApp Business Platform, Cloud API and other authorised WhatsApp/Meta business messaging services.“RCS” means Rich Communication Services and related RCS for Business messaging infrastructure.“Message” means any text, image, document, notification, promotional communication, transactional communication, service communication or other content transmitted through WhatsApp, RCS, SMS, email or another communication channel.“Third-Party Provider” means a technology, hosting, payment, telecommunications, messaging, analytics, logistics or other service provider engaged to support the Company’s business operations.

3. Acceptance of TermsUse of the Company’s website or services constitutes acceptance of these Terms.If you access or use our services on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.Certain transactions may additionally be governed by quotations, purchase orders, invoices, supply agreements, service agreements or other written commercial arrangements. Where a separate written agreement is expressly accepted by both parties, its provisions will apply to the relevant transaction to the extent of any inconsistency.You agree to provide information that is accurate, complete and current.SB PLASTIC FILMS LLP reserves the right to refuse an enquiry, order or service request where necessary for legitimate commercial, legal, regulatory, safety or compliance reasons.

4. Description of ServicesSB PLASTIC FILMS LLP may provide plastic-film-related products and associated commercial services.Depending on availability and the Company’s business operations, these may include:Plastic films;Packaging films;Industrial or commercial film products;Film-related materials;Product sourcing and supply;Manufacturing or processing, where applicable;Wholesale and business-to-business supply;Product quotations;Customer support;Order coordination;Delivery coordination;Product specifications;Commercial enquiries;WhatsApp Business communication;RCS business messaging;Transactional notifications;Customer service communications;Product-related announcements; andOther allied services.Product specifications, thickness, dimensions, material composition, colour, finish, packaging, minimum order quantity, pricing, availability and delivery schedules may vary according to the specific product and commercial arrangement.Images displayed on the website are for general representation unless expressly stated otherwise. Actual product appearance may vary due to manufacturing tolerances, screen settings, batch characteristics or other reasonable variations.A website enquiry does not itself constitute acceptance of an order. An order becomes binding only after confirmation by SB PLASTIC FILMS LLP, subject to applicable commercial conditions.

5. EligibilityOur services are intended for customers and business users who are legally capable of entering into binding arrangements under applicable Indian law.If you are accessing the website on behalf of a company, LLP, partnership, proprietorship, organisation or other legal entity, you confirm that you are authorised to represent that entity.Users must not access our services for unlawful purposes, fraud, impersonation, harassment, abuse, malicious activity, unauthorised data collection, spam or any activity prohibited under Indian law or applicable platform rules.

6. Account RegistrationWhere SB PLASTIC FILMS LLP provides account functionality, users may be required to provide information such as name, company name, mobile number, email address, billing details, shipping information and other relevant information.You are responsible for ensuring that information provided during registration remains accurate.Where passwords or authentication credentials are provided, you must maintain their confidentiality and must not share them with unauthorised persons.You must immediately inform SB PLASTIC FILMS LLP if you suspect unauthorised access to your account.The Company may suspend or terminate an account where there is reasonable evidence of fraud, misuse, security risk, policy violation or unlawful activity.

7. User ResponsibilitiesUsers agree to:Provide truthful and accurate information;Use the website lawfully;Respect the Company’s intellectual property;Avoid unauthorised attempts to access systems;Avoid introducing malware, viruses or harmful code;Not impersonate SB PLASTIC FILMS LLP;Not misuse WhatsApp, RCS or other messaging services;Not submit unlawful or misleading content;Respect communication preferences;Pay applicable charges when due;Provide accurate delivery and billing information; andComply with all applicable laws and regulations.Customers are responsible for ensuring that products ordered are suitable for their intended use unless the Company has expressly agreed in writing to provide a specific technical specification or suitability assessment.

8. Payment & Billing TermsPrices for products or services may be communicated through quotations, invoices, purchase orders, contracts or other commercial documents.Unless otherwise agreed in writing, all prices are subject to applicable taxes, duties, transportation charges, loading/unloading charges and other applicable costs.Payment methods may include bank transfer, UPI, electronic payment, or other methods accepted by SB PLASTIC FILMS LLP.Customers must make payments within the agreed payment period.If payment is delayed, the Company may, subject to the applicable agreement and law:Suspend further supplies;Hold pending orders;Require advance payment;Charge agreed late-payment amounts where applicable; orTake other lawful recovery measures.Where taxes are applicable, customers are responsible for paying the applicable tax component shown on the invoice.Any quotation may have a specified validity period. If no validity period is stated, the Company may revise the quotation before order confirmation.

9. Subscription Renewal & TerminationCertain digital or support services, if introduced by SB PLASTIC FILMS LLP on a subscription basis, may be subject to recurring fees.Where applicable, the relevant subscription agreement will specify:Subscription period;Fees;Renewal date;Payment method;Cancellation procedure;Notice requirements; andApplicable refund provisions.Unless expressly stated otherwise, payment for products already manufactured, dispatched or supplied may not be refundable merely because a customer later requests cancellation.SB PLASTIC FILMS LLP may terminate or suspend a service where a customer materially breaches these Terms, fails to pay amounts due, engages in unlawful conduct, abuses communication channels or creates a security or compliance risk.Termination does not affect rights or obligations accrued before termination.

10. Use of WhatsApp Official API & RCSSB PLASTIC FILMS LLP may use authorised WhatsApp Business services and/or RCS for Business services for customer support, order communication, service notifications, product enquiries, transactional messages and, where legally permitted and appropriately consented to, promotional communication.Use of WhatsApp Business is subject to applicable Meta terms, policies, guidelines and documentation. Meta’s current policy requires businesses to maintain necessary notices, permissions and consents and to comply with applicable law.SB PLASTIC FILMS LLP will not intentionally use WhatsApp or RCS to send deceptive, fraudulent, unlawful or prohibited communications.For WhatsApp communications, the Company will use appropriate consent mechanisms where required and will respect requests to stop or opt out of communications. Meta’s current Business Messaging Policy specifically addresses consent and requires businesses to honor requests to discontinue communications.For RCS, SB PLASTIC FILMS LLP will follow applicable Google RCS for Business requirements, including accurate business identification, lawful messaging, appropriate consent, privacy disclosures and opt-out handling. Google requires businesses to provide notice and obtain appropriate consent before soliciting end users and to process opt-outs.Availability of WhatsApp or RCS services may depend upon Meta, Google, telecommunications operators, messaging partners, internet connectivity and other third-party infrastructure.SB PLASTIC FILMS LLP does not guarantee uninterrupted availability of any third-party messaging platform.

11. Message Delivery & Compliance PolicyThe Company aims to send relevant, lawful and expected communications.Messages may include:Order confirmations;Quotations;Delivery updates;Customer service responses;Product information;Account or service notifications;Payment reminders;Feedback requests;Business announcements; andPromotional communications where permitted.The Company will not knowingly purchase or use unlawfully obtained contact lists.Where consent is required, the Company will maintain appropriate records of consent and withdrawal.Users may request cessation of promotional communications through the mechanism specified in the relevant message or by contacting SB PLASTIC FILMS LLP.Opting out of promotional messages does not necessarily stop essential transactional or legally required communications.The Company may suppress a number from future promotional campaigns following a valid opt-out request.SB PLASTIC FILMS LLP reserves the right to stop or modify a messaging campaign if a platform provider, telecommunications operator, regulator or other competent authority requires it.Google’s current RCS policy prohibits spam and requires businesses to communicate only with users who have appropriately opted in where required, while providing an accessible method to revoke consent.

12. Intellectual Property RightsAll intellectual property appearing on the website, including logos, trademarks, text, graphics, photographs, product descriptions, layouts, designs, icons, documents and original content, belongs to SB PLASTIC FILMS LLP or its licensors unless otherwise indicated.Users may view and use website content for legitimate personal or business enquiry purposes.No user may reproduce, copy, modify, distribute, publish, transmit, sell, license or commercially exploit website content without prior written permission.Nothing in these Terms transfers ownership of the Company’s intellectual property to a customer.Third-party trademarks remain the property of their respective owners.

13. ConfidentialitySB PLASTIC FILMS LLP recognises that customers may provide commercially sensitive information during business dealings.The Company will use reasonable measures to protect confidential commercial information received from customers.Confidential information may include pricing arrangements, product specifications, commercial plans, purchase requirements, technical information and other information expressly identified as confidential.Confidentiality obligations do not apply to information that:Is publicly available;Was already lawfully known;Is independently developed;Is lawfully received from another source; orMust be disclosed under law, court order or governmental direction.Customers are similarly expected to protect confidential information received from SB PLASTIC FILMS LLP.

14. Disclaimer of WarrantiesTo the extent permitted by law, the website and general digital services are provided on an “as available” basis.SB PLASTIC FILMS LLP does not guarantee that the website will always be uninterrupted, error-free, secure or available.Product information is provided in good faith. Specific technical suitability should be confirmed where the intended application requires specialised engineering, regulatory, food-contact, medical, pharmaceutical or other technical certification.Nothing in these Terms excludes a warranty or statutory right that cannot lawfully be excluded under applicable Indian law.

15. Limitation of LiabilityTo the maximum extent permitted by applicable law, SB PLASTIC FILMS LLP will not be responsible for indirect, incidental, consequential, special or punitive losses arising from website use, third-party platform interruptions or circumstances beyond the Company’s reasonable control.This may include loss of anticipated profits, business opportunities, data or goodwill, subject to applicable law.The Company does not limit liability where such limitation is prohibited by law, including liability that cannot legally be excluded or restricted.Where a specific commercial agreement contains a negotiated limitation of liability, that agreement will govern the relevant transaction.

16. IndemnificationTo the extent permitted by law, you agree to indemnify and hold harmless SB PLASTIC FILMS LLP, its partners, employees and authorised representatives from claims, losses, liabilities, costs or expenses arising from:Your unlawful use of the website;Your breach of these Terms;Fraudulent or misleading information supplied by you;Your infringement of third-party intellectual property;Your misuse of WhatsApp, RCS or other communication services; orYour violation of applicable law.This provision does not require you to indemnify the Company for losses caused solely by the Company’s own proven misconduct where such indemnification would be unlawful.

17. Governing Law (India)These Terms are governed by the laws of India.Subject to applicable statutory remedies and jurisdictional rules, disputes arising from these Terms or the Company’s services will be subject to the jurisdiction of the competent courts having jurisdiction over Nashik, Maharashtra, India.Nothing in this clause prevents either party from seeking urgent interim or injunctive relief from a court having appropriate jurisdiction.The parties are encouraged to first attempt to resolve commercial disputes through good-faith communication.

18. Changes to TermsSB PLASTIC FILMS LLP may update these Terms from time to time to reflect changes in business operations, technology, applicable law, platform requirements or security practices.The latest version will be published on the Company’s website with an updated effective date.Your continued use of the website after revised Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by law.Where a material change legally requires specific notice or consent, the Company will provide such notice or seek such consent as applicable.

19. Contact InformationFor questions regarding these Terms, products, services, orders, communications or compliance matters, you may contact:SB PLASTIC FILMS LLP
Address: RH-5 Bhakti Row Hou, Swami Nagar, Ambad, Nashik, Maharashtra – 422011, India
Mobile: 8806147757
Email: Shailesh050583@gmail.comFor privacy-related requests, users may use the same contact details unless the Company subsequently designates a separate privacy contact.Last Updated: 25 September 2026By using the website or services of SB PLASTIC FILMS LLP, you acknowledge that you have read and understood these Terms & Conditions.